Hotel Guest Loyalty · Accra

Win back past guests for your Accra hotel

Accra's hospitality market is booming — but most hotels still lose guests after checkout. Baobab Loyalty helps Accra hotels re-engage past guests via WhatsApp and convert them into repeat direct bookings.

Start for free See pricing

commission on your direct bookings

10 min

to launch your first WhatsApp campaign

FCFA

billed in West African CFA francs (XOF)

2 bookings

guaranteed or next month is free

Accra hotels are leaving money on the table

Every month, Accra hotels pay 15–20% commission to OTAs and watch past guests book competitors — simply because there was no system to bring them back.

Guests check out and disappear

Your guest loved their stay in East Legon or Osu. But without a follow-up system, they book through Booking.com next time — and you pay 15–20% commission on a guest you already had.

OTA commissions eat your margins

Booking.com and Expedia take 15–20% on every reservation. For an Accra hotel with nightly rates of GHS 400–1200, that's thousands of cedis lost every month to platforms that own your guests.

No tools built for the Ghana market

International CRMs are built for European hotels. They don't support WhatsApp as a primary channel and cost far more than they're worth for the Ghanaian hospitality market.

The direct booking platform built for Accra hotels

English-first, WhatsApp-native — Baobab Loyalty is designed around how Accra hotels actually operate.

Import your guest list in 2 minutes

Upload your Excel or CSV file. The system automatically detects columns: name, WhatsApp number, last visit date. No technical knowledge required.

Automatically identify guests to re-engage

Baobab Loyalty segments guests who haven't returned in 3, 6, or 9 months. Target the right profile with the right offer — at exactly the right moment.

Send a WhatsApp campaign in under 10 minutes

Write your message or let the AI draft it. Choose your segment, confirm and send. Each guest receives a personalized offer directly on WhatsApp — with a link to book directly.

Why we can afford to guarantee results

Baobab Loyalty is still new in Accra — we don't have hundreds of reviews to show you. So instead, we prove it differently: if you don't recover at least 2 extra direct bookings in your first full month, we give you the next month free, provided your guest database was correctly imported and at least one campaign was sent.

No commitment

Your data stays 100% yours

30-day personal support included